TERMS AND CONDITIONS

Veluna
Last Updated: [07-05-2026]

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION

THIS AGREEMENT CONTAINS A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A MASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION.

YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 24.

PLEASE REVIEW SECTION 20 CAREFULLY.

1. ACCEPTANCE OF TERMS

These Terms and Conditions (“Terms”) are entered into by and between you and Veluna (“Company,” “we,” “our,” or “us”).

These Terms govern your access to and use of:

• getveluna.com;
• Any related websites, checkout funnels, landing pages, subdomains, mobile applications, and services;
• Any purchases of products offered through the foregoing (collectively, the “Website”);
• Any products or subscription services (“Products”).

By accessing or using the Website, creating an account, enrolling in a subscription, clicking “I agree,” or purchasing any Product, you:

• Represent that you are at least eighteen (18) years old;
• Represent that you have legal capacity to enter a binding agreement;
• Agree to be bound by these Terms in their entirety.

If you do not agree, you must not access or use the Website.

1.1 Electronic Assent; Clickwrap

Where presented, you will be required to take an affirmative action (such as checking an unchecked box or clicking a clearly labeled button) acknowledging your agreement to these Terms before completing certain transactions.

Your affirmative action constitutes legally binding electronic consent.

1.2 Modifications to Terms

We may revise these Terms at any time in our sole discretion.

If changes are material, we will provide reasonable notice, which may include:

• Email notification;
• Account notification;
• Website banner notice.

Continued use of the Website after changes become effective constitutes acceptance.

2. ACCESS TO WEBSITE

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website solely for personal, non-commercial use.

We reserve the right to:

• Modify or discontinue any part of the Website;
• Restrict or terminate access;
• Refuse service to any user.

We are not liable if the Website becomes unavailable.

3. ACCOUNT SECURITY

If you create an account:

• You must provide accurate and current information;
• You are responsible for maintaining confidentiality of login credentials;
• You must notify us immediately of unauthorized access.

We may disable accounts at our discretion for violations of these Terms.

4. PROHIBITED USES

You agree not to:

• Violate any applicable law;
• Scrape, crawl, or use automated means to access the Website;
• Interfere with Website security;
• Upload malicious code;
• Engage in fraudulent or deceptive conduct;
• Impersonate any person or entity;
• Attempt unauthorized access to systems or data.

We reserve the right to investigate and pursue violations to the fullest extent permitted by law.

5. INTELLECTUAL PROPERTY

All Website content, including text, images, graphics, trademarks, logos, software, and design elements, are owned by or licensed to Veluna.

You may not reproduce, distribute, modify, or exploit Website content without prior written consent.

No rights are granted except as expressly provided herein.

6. PRODUCT INFORMATION; FDA DISCLAIMER

Statements made regarding Products have not been evaluated by the United States Food and Drug Administration.

Products are not intended to diagnose, treat, cure, or prevent any disease.

All information provided on the Website — including product descriptions, blog posts, testimonials, educational materials, and other content — is for informational and educational purposes only and is not medical advice.

You should consult a qualified healthcare professional before beginning any supplement program, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Individual results may vary.

6.1 No Medical or Professional Advice

Nothing on the Website constitutes medical, legal, or professional advice.

You acknowledge that any reliance on information presented on the Website is at your own risk.

7. COMMUNICATIONS; ELECTRONIC CONSENT

By using the Website, creating an account, or making a purchase, you consent to receive electronic communications from us, including:

• Order confirmations;
• Shipping notifications;
• Subscription reminders;
• Customer service communications;
• Marketing communications (if opted in).

You may opt out of marketing emails by using the unsubscribe link in such communications.

8. PRIVACY

All information we collect is subject to our Privacy Policy.

By using the Website, you consent to all actions taken by us with respect to your information consistent with our Privacy Policy.

9. PAYMENTS AND BILLING

An order submitted by you constitutes an offer to purchase Products. All orders are subject to acceptance by Veluna.

We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, or product unavailability.

Prices are listed in U.S. dollars and are subject to change without notice.

By providing a payment method, you represent and warrant that:

• You are authorized to use the payment method;
• All payment information provided is accurate and current.

10. SHIPPING; TITLE; RISK OF LOSS

Products are shipped via third-party carriers.

Unless otherwise required by law:

Title and risk of loss transfer to you upon delivery to the carrier.

Carrier delivery confirmation shall be deemed conclusive proof of delivery to the address provided by you.

We are not responsible for delays caused by:

• Carriers;
• Weather;
• Customs;
• Incorrect shipping information provided by you.

International customers are responsible for customs duties and import taxes.

11. AVAILABILITY; ERRORS; INACCURACIES

We may update product information, pricing, or availability at any time without prior notice.

The Website may contain typographical errors or inaccuracies.

We reserve the right to correct errors and cancel orders affected by pricing or description inaccuracies.

12. FORCE MAJEURE

Veluna shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure results from causes beyond our reasonable control.

13. SUBSCRIPTIONS; AUTOMATIC RENEWAL; CANCELLATION

If you enroll in a Subscription Service, you agree that:

• Your subscription includes recurring payment obligations;
• Veluna is authorized to charge your payment method automatically at the selected billing interval;
• Shipments will continue until cancelled.

You may cancel your subscription at any time by:

• Logging into your account;
• Using the cancellation portal;
• Emailing help@getveluna.com.

To avoid the next scheduled charge, cancellation must be completed at least 24 hours before your next billing date.

14. SMS / MOBILE MESSAGING PROGRAM

By opting into our SMS program, you agree to receive recurring marketing and transactional text messages from Veluna.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP
END
CANCEL
UNSUBSCRIBE
QUIT

15. USER CONTENT

If you submit reviews, testimonials, comments, or other content, you grant Veluna a worldwide, royalty-free license to use such content for marketing and business purposes.

You represent that:

• You own or control the rights to the content;
• The content does not violate third-party rights;
• The content is truthful and not misleading.

16. DISCLAIMERS

THE WEBSITE, PRODUCTS, AND ALL CONTENT PROVIDED BY VELUNA ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELUNA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELUNA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO:

• THESE TERMS;
• YOUR USE OF THE WEBSITE;
• ANY PRODUCT PURCHASE;
• ANY SUBSCRIPTION SERVICE.

VELUNA’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

(A) THE TOTAL AMOUNT YOU PAID TO VELUNA DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR

(B) US $100.

18. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Veluna and its affiliates from any claims, damages, liabilities, and expenses arising from:

• Your violation of these Terms;
• Your misuse of the Website or Products;
• Your violation of any law or third-party rights.

19. LIMITATION ON TIME TO FILE CLAIMS

Any claim arising out of or relating to these Terms or the Website must be commenced within one (1) year after the claim accrues.

20. DISPUTE RESOLUTION; BINDING ARBITRATION

Except as expressly provided herein, all disputes shall be resolved exclusively through final and binding arbitration on an individual basis.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

21. CLASS ACTION WAIVER

YOU AND VELUNA AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING.

22. MASS ACTION WAIVER

No dispute shall be brought as a coordinated or consolidated mass arbitration action without consent.

23. JURY TRIAL WAIVER

IF ANY DISPUTE PROCEEDS IN COURT, YOU AND VELUNA WAIVE THE RIGHT TO A JURY TRIAL.

24. OPT-OUT RIGHT

You may opt out of arbitration within thirty (30) days of first accepting these Terms by sending written notice including your name, address, email, and statement of opt-out.

25. GOVERNING LAW

These Terms shall be governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

26. MISCELLANEOUS

These Terms constitute the entire agreement between you and Veluna.

If any provision is deemed invalid, the remaining provisions shall remain in effect.

Veluna may assign these Terms without restriction.

CONTACT INFORMATION

Veluna

Website: getveluna.com

Email: help@getveluna.com